Wakheni Solar Enterprise shipping policy

Shipping Policy

Thank you for visiting and shopping at Wakheni Solar Enterprise. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 0-1 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Economy

1-5 business days

Express

1-2 business days

* Overnight delivery is only available for orders with delivery addresses within the Province

Delivery delays can occasionally occur. We do free deliveries to addresses within South Africa . We use any of the following courier service for delivery .

The Courier Guy
Fastways
Aramex
DHL Service Point

We do deliveries to addresses within RSA only

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active immediately you receive the shipment confirmation number.

Damages

Wakheni Solar Enterprise is liable for any products damaged or lost during shipping. If you received your order damaged, please contact us on return@wakhenisolar.co.za to fill in your return and refunds claim

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Our Returns Policy provides detailed information about options and procedures for returning your order.